2023-24 School Year
-
Technology Updates for Back-to-School
Please help us prepare for the first day of school by taking action on the items below, including reviewing and updating back-to-school forms before the first day of school.
THINGS YOU NEED TO DO OR SUBMIT
- Back-to-school forms: LISD’s back-to-school forms are ready for families to complete in Skyward Family Access. The back-to-school forms must be submitted for every student each school year.
- Returning students - families need to review all forms, make necessary changes or updates, and submit.
- New students - families must complete ALL forms and submit.
- Repair district devices: If you need a district device repaired, call the Help Desk at 972-350-1833 (option 1) before July 27 to schedule an appointment. Beginning July 31, all repairs will be handled on the student's home campus. For more information, click here.
- Verify your child’s username and password are working:
- New to LISD (K-5) - A password will be assigned to your child and can be retrieved in Skyward using this guide (English, Spanish, Chin).
- New to LISD (6-12) - On the first day of school, your child will receive a temporary password which will be generated from the campus.
- Pre-K - Your child’s teacher will share their password with them when school starts.
- K-5 - New passwords went into effect July 10th . To retrieve your child’s new password in Skyward, use this guide (English, Spanish, Chin).
- 6-12 - We encourage students to change their password prior to school starting. Students who have changed their password after July 1, 2023 will not need to update again. Students who have not updated will continue to use the password from the 22-23 school year. Any students who have not changed their password will be assigned a new password on August 13 @ 11:59pm.
- Steps to complete prior to the first day of school:
- Verify your student is able to login to the LISD LHUB
- Please ask your student/s to log into https://lhub.lisd.net to verify they know their LISD password and can access LHUB. If they are able to login, they are ready to complete the next step and change their password.
- Until school starts, if students need help with their password, they need to contact the Help Desk at 972-350-1833 - option 1
- Students will need to change their password by August 13, or they will be assigned a password. If your student was able to successfully access the LISD LHUB from the steps above, they should know their LISD password and they can login to this site to change their password prior to August 13th.
- Please ask your student/s to log into https://lhub.lisd.net to verify they know their LISD password and can access LHUB. If they are able to login, they are ready to complete the next step and change their password.
- Verify your student is able to login to the LISD LHUB
Additional Information
- Back-to-school forms: LISD’s back-to-school forms are ready for families to complete in Skyward Family Access. The back-to-school forms must be submitted for every student each school year.
-
Back-to-School Forms
LISD’s Back-to-School Forms are ready in Skyward for you to complete before the first day of school. Please make sure you verify and complete ALL sections of the Back-to-School Forms. LISD campuses and departments depend heavily on this information being accurate. Remember, you need to hit submit at the end of the form process to be 100% complete and submitted. All iPad fees/forms need to be completed by Friday, Aug. 25th, otherwise iPad functions will be restricted.
- In order to submit your forms, all form steps must be marked complete before clicking the “Submit 2023-24 Forms Packet” button at the bottom of the forms.
- Parents of students in grades 4-12 are encouraged to review the district’s 1:X Student/Parent Handbook before completing online forms. There are new changes to the program this year.
- Parents who participate in the LISD 1:X With Insurance Program will have the opportunity to pay the required fee for the program online through Skyward Family Access. Please contact your campus about in-person payment options.
If you have any questions about Skyward, please reference the LISD Skyward Family Access Parent Resource page at LISD.net/skyward.
-
Issuing Devices
Grades K through 3: LISD will continue to issue learning devices to all students in grades K through 3 for the 2023-24 school year. Devices will not be shared and will be specifically assigned to your child for use and will remain on campus unless specific permission is given by campus administration allowing your student to bring the device home.
Grades 4-12: All students who opt-in to receiving a device in grades 4-12 will be equipped with an iPad and keyboard. More information can be found here. While completing your Skyward Back-to-School Forms, please complete the Internet Survey so we know who does not have Internet access at home. LISD will be working to help families get connected.
-
Device Insurance
Grades 4-12 ONLY
For the 2023-24 school year, there is a $30 fee for device insurance or $15 fee if your family is qualified for free/reduced lunch. This fee covers one claim for either an iPad accidental damage incident OR one lost or stolen iPad incident without additional cost to the parent or student per school year. This is a savings of over $450 if accidental damage or loss occurs. Device insurance coverage details include - will fully cover no more than two claims during the school year.
- 1st break or loss of device with case and keyboard | No Charge
- 2nd iPad Break | $50 Co-pay
- 3rd iPad Break | Full Repair or Replacement Cost of iPad
- 1st Apple Keyboard Break or Loss of Keyboard Only | $40 Co-pay
- 2nd Apple Keyboard Break or Loss of Keyboard Only | $80 Co-pay
- 3rd Apple Keyboard Break or Loss of Keyboard Only | $100 Co-pay
There will also be an option to receive a device without paying an insurance fee. This option DOES NOT provide coverage for breaks, loss, stolen, or damaged iPads and a fee will be assessed for any damages, loss, and/or theft. Students who opt into the LISD 1:X Program without insurance will be assigned an alternate iPad which has a slightly smaller screen and is heavier due to a more durable case. Families may be charged a fee of up to $450 or the cost of the repair, whichever is lower.
For more information about the device insurance coverage, please review the 1:X Student/Parent Handbook.
-
Device Repairs
To ensure your child's iPad and Keyboard are in working condition to start the school year please follow the below repair process:
- If you need technical support or need your device repaired prior to the start of school on Aug. 9, please call the Help Desk at 972-350-1833, option 1.
- If the issue can not be resolved over the phone, the Help Desk Agent will schedule an appointment at a Repair Center location to have the device swapped out. This process will be available until July 27. After this date, if your child’s iPad needs to be repaired, you will need to submit a Technology Help Desk ticket to their Campus Support Specialist.
- After July 27, the Repair Center will not be scheduling appointments for repairs. If you have a repair need after July 27, a Helpdesk Ticket will need to be created and the Campus Technician will begin processing tickets starting Aug. 9.
If you have a device that needs repair or is not working, all school or personal data will need to be backed up before arrival. To do so, follow these instructions How to Back up an iPad.
-
Content Restrictions
Digital safety is extremely important to LISD, and the district goes above and beyond to protect its students. Additionally, the district highly encourages parents to play an active role in monitoring the apps installed on their child’s device. Please note the following changes and reminders to LISD’s content restrictions:
- Elementary iPads will utilize the LISD App Store, which ONLY allows instructional apps vetted by the district to be installed on LISD issued iPads.
- Middle school iPads have access to both the LISD App Store and Apple App Store. High school iPads have access to the Apple App Store. The district has the ability to hide unapproved apps within the Apple App Store.
- Starting in 6th grade, students gain access to the Apple App Store and can download apps if the parent sets up an Apple ID for their student. Parents of 6th grade students are encouraged to play an active role in helping their child with access to Apple’s App Store. Click here for more information
- Students may be able to install unapproved apps from Apple’s App Store, but will not be able to launch the app on district iPads.
- In addition to unapproved apps, LISD also restricts all Apple App Store Apps that are rated 17+.
- Please ensure your child is not purchasing apps that are rated 17+ or included on the District’s Unapproved App List.
To go above and beyond LISD’s content restrictions, visit Apple’s Parental Control
-
Student Username & Password Information
It will be important that all students are ready to connect with their classes on Wednesday, Aug. 9. Before then, please verify your username and password is working. There are different password policies by grade levels:
- New to LISD (K-12) - A password will be assigned to your child and can be retrieved in Skyward using this guide (English, Spanish, Chin).
- Pre-K - Your child’s teacher will share their password with them when school starts.
- K-5 - New passwords went into effect July 10th . To retrieve your child’s new password in Skyward, use this guide (English, Spanish, Chin).
- 6-12 - Students will begin the school year using their password from the 2021-2022 school year, unless they have updated it over the summer. Please take the following steps
- Verify your student is able to login to the LISD LHUB
- Please ask your student/s to login to https://lhub.lisd.net to verify they know their LISD password and can access LHUB. If they are able to login, they are ready to complete the next step and change their password.
- Until school starts, if students need help with their password, they need to contact the Help Desk at 972-350-1833 - option 1
Students will need to change their password by August 13 at 11:59pm, or they will be assigned a password. If your student was able to successfully access the LISD LHUB from the steps above, they should know their LISD password and they can login to this site to change their password prior to August 13th.
Students who have updated their password since July 1, 2023 will not be required to update again.
-
Webex
For the 2023-24 school year, LISD will continue using Webex, an online tool that allows LISD students and staff to collaborate. All middle school and high school students in LISD will have access to Webex as a way to connect with their teachers and classes. Elementary school students will only have access for specific uses initiated by a campus teacher or administrator that will monitor educational student use. All student accounts are moderated to only allow students in Webex Team Spaces if a LISD staff member is present in the Space.
-
Canvas
The district will continue using Canvas, an online learning management system where teachers are able to digitally create and deliver content, monitor student participation and assess student performance all in one place. In addition, parents are able to access and observe their child’s learning and participation in Canvas. Learn more here.