• Tile Navigation:

    * I Need Help (links to page that defines "Service Request" vs. "Incident", links to ticket system,)

    * Training/Docs

    * 1:X Info

    * Who Do I Contact (page with Campus Techs, systems and primary contact info) 

     

    Items to include:

    * How to create a ticket

    * Password-related info

    * EASY site info

     

    For the Technology Website:

    * Intro/Main Page (remove standards information from current site and put on a separate page)

    * Tech Help

       * I Need Help (links to page that defines "Service Request" vs. "Incident", links to ticket system,)

       * Training/Docs

       * 1:X Info

       * Who Do I Contact (page with Campus Techs, systems and primary contact info) 

    * What We Support

       * NICS

       * TS

       * TIS

       * Warehouse

       * DL

    * 1:X

    * Student Data Privacy

    * Bond Info