Aetna Information

    Aetna Customer Service: 1-800-222-9205   
    Group Number: 
         TRS-ActiveCare 1HD:    866325 021
         TRS-ActiveCare 2:        866343 021
         TRS-ActiveCare Select: 866344 021 if you live in the following counties:
              Bexar, Collin, Comal, Dallas, Denton, Ellis, Ft. Bend, Guadalupe, Harris, Hays,
              Kendall, Montgomery, Parker, Rockwall, Tarrant, Travis, Williamson
         TRS-ActiveCare Select: 866345 021 if you do not live in one of the above counties

    Pre-Certification: 1-800-222-9205
    Behavioral Health: 1-800-222-9205
    Use Aetna to:
    • Create an account - click on "Sign Up Now"
    • Request an ID card or print a temporary
    • Manage claims and explanation of benefits
    • View plan balances - deductibles, coinsurance and plan limits
    • On-line "chat" with Ann