Summer Care and Repair

LISD Technology Summer Care, Repair and Return Information

The following information includes important updates about the LISD Technology Department for parents of students with district-issued iPads.

Summer Information for the LISD Technology Repair Center

The Technology Repair Center is in the LISD Administrative Center located at 1565A W. Main Street, Lewisville. The Technology Department service entrance will be accessed through door #3, which is near the Southwest corner of the building, facing N. Garden Ridge Blvd. This entrance is reserved for students and parents with appointments for iPad repairs and returns. If you do not have an appointment, please use the main entrance (Entrance A) at the front of the building. In addition, designated parking will be available for customers near the door #3 entrance. LISD Technology Personnel will be inside and ready to assist as you enter.

Appointments are required to visit the Technology Repair Center during the summer.
The Technology Repair Center will be open Monday through Thursday (by appointment only), May 11, 2026 to August 06, 2026.
To schedule an appointment, please contact the LISD Technology Helpdesk at 972-350-1833, option 3.
- If you arrive early for your appointment, please remain in your vehicle until your scheduled appointment time.
- If you are late for your appointment, it may need to be rescheduled for a later time.

FAQ

I Need My District-Issued Device Repaired During the Summer

District issued iPads must remain in a district provided case when bringing the device to the Repair Center. Any device not in a district provided case will not be covered by the Student Device Replacement Benefit Program and a fee will be assessed for the repair
The LISD Student Device Program devices dropped off for repair will be exchanged with a replacement device. This is contingent on the student’s Replacement Benefit status
Devices that need to be repaired between May 11th - August 6th may be serviced at the Technology Repair Center in the LISD Administrative Center at 1565A W. Main Street, Lewisville. Schedule an appointment and enter through Door #3 as referenced above. If you arrive early for your appointment, please remain in your vehicle until your scheduled appointment time
Any devices dropped off for repair, but not picked up prior to August 6th, will be delivered to its respective campus. However, this could result in a delay in receiving the repaired device
If you know you need to have a repair completed, please do so well before August 6th to prevent delays
A picture ID will be required for pick up of all devices

Caring for Your District-Issued Device

Be sure to bring your device inside, as cars heat up in the summer and are easy targets for theft
It is imperative to use the district-provided case on your device. Devices not in the district issued case are not covered by the 1:X Replacement Benefit Program
Keep your device away from water
Users are expected to keep all LISD profiles on their device
Keep the device battery charged
If your device will be stored all summer, follow these tips from Apple:
- Keep iPads in a cool, moisture-free room that is less than 90 ˚F (72 ˚F is optimum)
- Charge the battery to 50 percent, but do not fully charge it
- Power down the iPad to avoid additional battery use

What To Do if I Am Moving?

If you are expecting to move during the summer and have not returned your device, please return it to the LISD Administrative Center at 1565A W. Main Street, Lewisville. Remember to bring the charging cable and power brick with you when you return your device. There will be a fee for peripherals not returned
Please call to schedule an appointment and use the entrance referenced above (Door #3) to drop off your device
Devices not returned to LISD will be locked down and reported to authorities as stolen

Please review the following videos for additional important information and further clarification.

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Summer Care and Repair

FAQ

I Need My District-Issued Device Repaired During the Summer

Caring for Your District-Issued Device

What To Do if I Am Moving?

Summer Appointment Essentials

Summer Fees

Summer Hours & Location

Summer iPad Setup