COVID-19 Call Center

  • Lab-Confirmed or Exposure to COVID-19 ONLY

    STUDENT ON CAMPUS

    If your child experiences any of the COVID-19 symptoms OR learns they have been exposed to someone who has lab-confirmed COVID-19 test results while they are on campus, please contact the school nurse.

    STUDENT OFF CAMPUS

    If your child experiences any of the COVID-19 symptoms OR learns they have been exposed to someone who has lab-confirmed COVID-19 test results in any of the following scenarios, please call the district's COVID-19 Call Center (CCC). 

    • Virtual learning students
    • After or before school hours
    • Has been kept home because of symptoms

    NOTE: If your child already has a COVID-19 plan that was created by the campus nurse, please do NOT call the CCC; the call center nurses do not have the ability to alter your child's campus-created isolation or quarantine plan. Instead, please contact your campus administrator or school nurse if you have any questions about their campus-created isolation or quarantine plan.

    LISD EMPLOYEE

    If a Lewisville ISD employee experiences any of the COVID-19 symptoms OR learns they were exposed to COVID-19, please contact the COVID-19 Call Center (CCC).

     COVID-19 CALL CENTER CONTACT INFO.
    CALL     | (469) 444-3558
    HOURS, M-F | 6:30 a.m. to 6:30 p.m.

    As a reminder, “close contact” is defined as being within 6 feet for a cumulative duration of 15 minutes.